Complete Hotel PMS Software for Independent Properties
AXA is a property management system for hotels with a built-in channel manager, online booking engine, and tools designed for independent hotels and hospitality businesses. Affordable hotel management software — no contracts required.
Core Operations
Streamline your day-to-day hotel operations with powerful tools built for independent properties. From reservations to billing, everything works together seamlessly.
Reservation Management
Manage all your bookings from a single drag-and-drop calendar that gives your front desk instant visibility into room availability. Synchronize availability across every connected channel in real time so walk-ins, phone bookings, and OTA reservations never conflict. Handle group bookings for weddings, conferences, and tour operators with flexible room blocks, and modify reservations — dates, room types, guest counts — in seconds without the back-and-forth.
- Drag-and-drop reservation calendar
- Real-time availability synchronization
- Group booking management
- Quick reservation modifications
Key Highlights
- Visual tape chart shows occupancy at a glance — drag to extend stays or move rooms instantly
- Automatic overbooking protection prevents double-bookings across OTAs and direct channels
- Group and allotment management with configurable release dates and rooming list imports
- Bulk modification tools let you update rates, dates, or room types across multiple reservations at once
Front Desk Operations
Give your front desk team the tools they need to deliver exceptional guest experiences from the moment guests arrive. A streamlined check-in and check-out workflow reduces wait times to under two minutes, intelligent room assignment matches guest preferences to available inventory, and comprehensive guest profiles remember returning visitors' preferences. Integrated payment processing handles deposits, pre-authorizations, and final settlements without switching systems.
- Streamlined check-in/out workflow
- Intelligent room assignment
- Comprehensive guest profiles
- Integrated payment processing
Key Highlights
- One-click check-in with pre-populated guest details from the reservation — no re-entering data
- Smart room assignment suggests optimal rooms based on guest preferences, accessibility needs, and floor availability
- Guest profiles track stay history, preferences, allergies, and special requests across all visits
- Accept credit cards, bank transfers, and cash with automatic folio posting and receipt generation
Housekeeping Management
Keep every room spotless and every team member on the same page. Track room status in real time — dirty, clean, inspected, out-of-order — so your front desk always knows which rooms are ready. Assign cleaning tasks automatically based on check-outs and stayovers, and manage maintenance requests before a dripping faucet or a broken AC unit becomes a guest complaint. Your housekeeping team gets mobile task lists; your managers get real-time progress dashboards.
- Real-time room status tracking
- Automated cleaning assignments
- Maintenance request management
- Mobile-friendly task lists
Key Highlights
- Live room status board syncs with check-in/out so housekeeping priorities update automatically
- Auto-assign rooms to housekeepers based on floor, workload, and checkout schedule
- Log and track maintenance issues with photo attachments, priority levels, and resolution timelines
- Housekeepers update room status from their phone — front desk sees changes in real time
Folios & Billing
Billing that handles the complexity so you don't have to. Automated invoicing generates accurate bills at checkout with all charges, taxes, and adjustments itemized. Split bills for group travel, corporate accounts, or couples who want separate invoices. Support multiple payment methods including credit cards, bank transfers, and cash, with automatic currency handling for international guests. Configurable tax rules ensure compliance with local hospitality tax regulations.
- Automated invoicing
- Split bills for groups
- Multiple payment methods
- Accurate tax handling
Key Highlights
- Auto-generate itemized invoices at checkout with room charges, minibar, restaurant, and extras
- Split folios by guest, by percentage, or by charge category — ideal for corporate travel and groups
- Process credit cards, virtual cards from OTAs, bank transfers, and cash with full audit trails
- Configure tax rules per room type, rate plan, and jurisdiction for automatic compliance
Guest Experience
Modern guests expect convenience. Deliver contactless check-in, direct bookings from your website, and a self-service guest portal that keeps them informed and in control.
Online Check-in
Let guests skip the front desk queue with a fully contactless arrival experience. Guests complete their registration form, upload ID verification documents, and sign agreements digitally — all from their phone before they arrive. Early check-in requests are handled automatically based on room availability, and your front desk gets notified when a guest is en route. Reduces average check-in time from five minutes to under thirty seconds.
- Contactless arrival experience
- Digital ID verification
- Electronic signatures
- Early check-in requests
Key Highlights
- Guests receive a pre-arrival link to complete registration, upload passport or ID, and sign terms
- ID verification captures document photos and matches against reservation details automatically
- Digital signature collection for registration cards, liability waivers, and hotel policies
- Early check-in requests auto-approve when rooms are ready — guests and staff both get notified
Booking Engine
Accept direct bookings from your own website with zero commission fees — every booking you capture directly is 15-25% more profitable than an OTA booking. Guests get instant confirmations via email, you get real-time revenue, and everyone skips the OTA middleman. The booking engine integrates seamlessly with your existing website design, supports multiple room types and rate plans, and handles promo codes and packages out of the box.
- Commission-free direct bookings
- Instant booking confirmations
- Seamless website integration
- Mobile-optimized booking flow
Key Highlights
- Embed directly on your website — guests book without leaving your domain or brand experience
- Display live availability, photos, and rates with a conversion-optimized booking flow
- Support promo codes, seasonal packages, and add-on services like breakfast or airport transfers
- Mobile-first design ensures a frictionless booking experience on phones and tablets
Guest Portal
Give your guests a self-service hub where they can view their reservation details, make special requests like extra pillows or late checkout, and access property information including Wi-Fi codes, restaurant hours, and local recommendations. Reduce front desk inquiries by up to 40% while keeping guests informed and engaged throughout their entire stay.
- Self-service reservation access
- Special request management
- Property information hub
- Pre-arrival communication
Key Highlights
- Guests view and manage their reservation details, upcoming charges, and stay itinerary online
- Submit special requests — room preferences, dietary needs, celebration setups — before arrival
- Digital compendium replaces printed guides with Wi-Fi codes, menus, local tips, and property maps
- Automated pre-arrival emails share check-in details, directions, and what to expect on arrival day
Revenue & Distribution
Maximize your revenue with integrated channel management, dynamic rate tools, and reporting that shows you what's really working. All included — no extra fees.
Channel Manager
Sync rates, availability, and reservations across all your connected OTAs in real time — updates push within seconds, not minutes. Maintain rate parity automatically so Booking.com, Expedia, and Airbnb always show the same price. Manage inventory allocation across channels to optimize your distribution mix, and let reservations from any channel flow directly into your PMS calendar. Included with every plan — most competitors charge $50-200/month extra for this.
- Real-time OTA synchronization
- Automatic rate parity
- Multi-channel inventory management
- Included at no extra cost
Key Highlights
- Two-way sync pushes rate and availability changes to all connected OTAs within seconds
- Rate parity engine ensures consistent pricing across Booking.com, Expedia, Airbnb, and more
- Allocate inventory per channel or use a shared pool — optimize based on channel performance data
- Incoming reservations auto-create in your PMS with full guest details, rate info, and payment status
Rate Management
Set and adjust rates across room types, seasons, and channels with confidence. Create derived rate plans — like a 10% OTA markup or a corporate discount — that update automatically when your base rate changes. Apply minimum stay restrictions, closed-to-arrival rules, and stop-sell controls per channel. Respond to local events, competitor pricing, or occupancy levels quickly with bulk rate update tools.
- Flexible rate plans
- Seasonal pricing rules
- Channel-specific rates
- Quick rate adjustments
Key Highlights
- Derived rate plans auto-calculate from your base rate — change once, update everywhere
- Seasonal calendars with peak, shoulder, and off-season pricing that activate automatically
- Set different rates per channel to account for commission structures and maximize net revenue
- Bulk rate tools let you update pricing across room types and date ranges in a single action
Reporting & Analytics
Understand your property's performance with clear, actionable reports built for hospitality. Track occupancy rates, ADR (average daily rate), RevPAR, and total revenue over any date range. Monitor which channels are driving the most bookings — and the most revenue — so you can invest your marketing budget wisely. Export data to spreadsheets when you need it and make decisions based on real numbers, not guesswork.
- Occupancy and revenue reports
- Channel performance tracking
- Exportable data and charts
- Trend analysis over time
Key Highlights
- Dashboard KPIs show today's occupancy, ADR, RevPAR, and revenue at a glance
- Channel performance reports reveal which OTAs drive bookings and which drive profit
- Export any report to CSV or PDF for accounting, owner reporting, or tax filing
- Compare year-over-year trends to spot seasonal patterns and measure growth
Management & API
Whether you manage one property or twenty, AXA scales with you. Centralized controls, role-based access, and a developer-friendly API let you run things your way.
Multi-Property Support
Manage your entire portfolio from a single login — no more juggling separate accounts for each location. Switch between properties in one click, compare occupancy and revenue performance across all your locations, and access a unified dashboard that gives you the big picture. Run consolidated reports across your portfolio, standardize rate strategies, and onboard new properties in minutes. Built for operators who are growing beyond a single site.
- Centralized management dashboard
- Cross-property reporting
- Quick property switching
- Portfolio-wide insights
Key Highlights
- Single login with instant property switching — no need for separate accounts per location
- Consolidated reporting compares occupancy, revenue, and channel mix across all properties
- Standardize rate plans, policies, and templates across your portfolio for brand consistency
- Onboard new properties quickly by cloning settings, room types, and rate structures from existing ones
User Roles & Permissions
Control who sees what and who can do what. Assign roles to your team members so front desk staff see reservations and guest details, housekeeping sees room status and task lists, and management gets full access to revenue reports and system settings. Keep sensitive financial data and guest information secure with granular permissions, and onboard new staff in minutes with pre-configured role templates.
- Granular role-based access
- Department-specific views
- Secure data boundaries
- Easy team onboarding
Key Highlights
- Pre-built roles for front desk, housekeeping, management, and accounting — customize as needed
- Department views show only relevant information — housekeeping doesn't see revenue, front desk doesn't see payroll
- Audit logs track who made changes to reservations, rates, and guest data for accountability
- New hires get access in minutes with role assignment — no IT department needed
Webhooks & API
Connect AXA to your existing tools and workflows with a RESTful API and real-time webhooks. Push reservation data to your accounting software, trigger SMS notifications when guests check in, sync guest profiles with your CRM, or build completely custom integrations for your unique property needs. Comprehensive developer documentation and sandbox environments make getting started straightforward.
- RESTful API access
- Real-time webhooks
- Custom integration support
- Developer documentation
Key Highlights
- RESTful API with full CRUD operations for reservations, guests, rooms, rates, and invoices
- Webhooks fire on key events — new booking, check-in, check-out, payment — for real-time automation
- Connect to accounting software, CRMs, door lock systems, or any tool with an API
- Sandbox environment and comprehensive docs let developers build and test integrations safely
How Our Hotel PMS Software Works
AXA keeps your property in sync with every major booking platform — automatically and in real time.
Your PMS
AXA manages your property
Channel Manager
Real-time sync included
OTAs & Direct
Booking.com, Expedia, Airbnb & your website
Your PMS
AXA manages your property
Channel Manager
Real-time sync included
OTAs & Direct
Booking.com, Expedia, Airbnb & your website
Manage Multiple Properties from One Dashboard
Switch between properties instantly, compare performance, and standardize operations — all from a single login.
AXA Central Dashboard
Single login · Unified reporting · Standardized rates
Boutique Hotel
24 rooms
Beach Resort
48 rooms
City B&B
8 rooms
Ready to streamline your hotel operations?
Join hundreds of independent properties already using AXA to save time, reduce costs, and deliver better guest experiences.
Why Choose AXA as Your Hotel PMS?
See how AXA stacks up against traditional property management systems. We built AXA for independent properties — not enterprise chains — and that means better value across the board.
| Feature | AXA PMS | Competitors |
|---|---|---|
|
Channel Manager
Real-time sync with Booking.com, Expedia, Airbnb, and more |
Included
| Extra $50–200/month |
|
Contract Terms
Flexibility to cancel whenever your needs change |
No long-term contract
| 12–24 month minimum |
|
Setup Fees
Get started without upfront investment |
None
| $500–2,000 |
|
Support
Help when you need it, at no additional cost |
Included
| Extra cost or limited |
|
Target Market
Purpose-built for properties like yours |
Independent properties
| Enterprise focus |
What Property Owners Are Saying
Hear from hoteliers and property managers who switched to AXA and never looked back.
“AXA cut our front desk check-in time in half and the built-in channel manager alone saves us over $150 a month compared to our old setup. We went live in a single afternoon.”
Maria Gonzalez
Boutique Hotel Owner · Barcelona, Spain
“We used to spend two hours every morning updating rates across Booking.com, Expedia, and Airbnb. With AXA it happens automatically — I update once and every channel is in sync within seconds.”
James Thornton
B&B Manager · Cotswolds, UK
“Since switching to AXA we've eliminated double bookings completely and increased our direct bookings by 35%. The fact that the channel manager is included — no hidden fees — made the decision easy.”
Sophie Laurent
Aparthotel Operator · Lyon, France
Integrated with leading travel platforms
Book a Personalized Demo
See how AXA can work for your specific property. Our team will walk you through the features that matter most to your business.
