Cookie Policy
Last updated on
Cookie Policy
Effective Date: February 26, 2026
This Cookie Policy explains how AXA Property Management System (“AXA,” “we,” “us,” or “our”) uses cookies and similar tracking technologies when you visit our website and use our platform (collectively, the “Services”).
1. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or smartphone) when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide information to website operators.
Similar technologies include web beacons, pixels, and local storage, which function in comparable ways. In this policy, we refer to all these technologies collectively as “cookies.”
2. How We Use Cookies
We use cookies for the following purposes:
Essential Cookies
These cookies are strictly necessary for the operation of our Services. They enable core functionality such as:
- Authentication: Keeping you signed in to your account during a session.
- Security: Preventing fraudulent activity and protecting your account.
- Preferences: Remembering settings you have applied (language, timezone, property selection).
- Session Management: Maintaining your session state as you navigate the platform.
Essential cookies cannot be disabled as the Services will not function properly without them.
Analytics Cookies
These cookies help us understand how visitors interact with our website and platform so we can improve the experience:
- Page views and navigation patterns: Which pages are visited most frequently and how users move through the site.
- Feature usage: Which platform features are used most, helping us prioritize development.
- Performance metrics: Page load times and error rates.
- Traffic sources: How visitors arrive at our website (search engines, referrals, direct).
Functional Cookies
These cookies enhance your experience by remembering choices you make:
- Display preferences: Dashboard layout, table sorting, and view preferences.
- Recently viewed items: Properties, reservations, or reports you recently accessed.
- Form data: Partially completed form data to prevent data loss.
Marketing Cookies
We may use marketing cookies to:
- Measure advertising effectiveness: Track conversions from our advertising campaigns.
- Retargeting: Show relevant ads to visitors who have previously visited our website on other platforms.
- Email campaign tracking: Measure engagement with our marketing emails.
Marketing cookies are only placed with your consent.
3. Third-Party Cookies
Some cookies on our Services are set by third-party providers. These include:
| Provider | Purpose | Type |
|---|---|---|
| Stripe | Payment processing and fraud prevention | Essential |
| Google Analytics | Website traffic analysis | Analytics |
| Intercom / Support tools | Live chat and support functionality | Functional |
Third-party cookies are governed by the respective provider’s privacy policies.
4. Managing Your Cookie Preferences
You have several options for managing cookies:
Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically:
- View what cookies are stored on your device.
- Delete individual cookies or clear all cookies.
- Block all cookies or only third-party cookies.
- Set preferences for specific websites.
Please note that blocking essential cookies may prevent the Services from functioning correctly.
Opt-Out of Analytics
- Google Analytics: You can opt out by installing the Google Analytics Opt-out Browser Add-on.
Do Not Track
Some browsers send a “Do Not Track” (DNT) signal to websites. We respect DNT signals and will not place non-essential tracking cookies when a DNT signal is detected.
5. Cookie Retention
Cookies are retained for varying periods depending on their purpose:
- Session cookies: Deleted when you close your browser.
- Authentication cookies: Retained for the duration of your login session or up to 30 days if you select “Remember me.”
- Analytics cookies: Retained for up to 12 months.
- Preference cookies: Retained for up to 12 months.
- Marketing cookies: Retained for up to 6 months.
6. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we make changes, we will update the “Effective Date” at the top of this page.
7. Contact Us
If you have questions about our use of cookies, please contact us:
- Email: privacy@axapms.com
- General Inquiries: info@axapms.com
- Phone: +1 (555) 010-0100
For more information about how we handle your personal data, please see our Privacy Policy.
This Cookie Policy was last updated on February 26, 2026.